CHAS
Accredited Contractor
Health & safety pre-qualification verified by the Contractors Health and Safety Assessment Scheme.
About Truman
One accountable team, not a chain of subcontractors.
Truman is a multi-trade maintenance and refurbishment contractor working across commercial and high-occupancy buildings in London and the UK — directly employed engineers, one named account manager, every job documented.
By the numbers
A track record you can audit.
0+
Years on the tools
0min
Avg. priority response
0+
Buildings maintained
0%
Compliance pass rate
How we operate
Built around occupied buildings.
Most of the buildings we look after never close — student accommodation, hotels, offices and managed residential blocks. Everything we do is shaped by that constraint: phased programmes, out-of-hours delivery and a single point of contact who owns the outcome from survey through to sign-off.
- Directly employed, vetted multi-trade engineers — never unmanaged subcontractors
- Centralised asset register with planned maintenance schedules and compliance logs
- Phased, out-of-hours delivery that keeps occupied buildings fully operational
- Every job closes with certificates, condition reports and a full audit trail
- Dedicated account manager and a single, transparent line of accountability
What you get
The same four things on every contract.
24/7 emergency response
SLA-backed call-outs, 365 days a year, with a 45-minute average for priority incidents.
Fully accredited
CHAS, NICEIC, Gas Safe and ISO 9001 — every trade certified and audit-ready.
One point of contact
A named account manager coordinates every trade, so nothing falls between disciplines.
Fixed-price quotes
Transparent, itemised pricing agreed up front — no surprises on the final invoice.
How we work
A method that keeps the surprises out.
The same four-stage process runs every job — from a single reactive repair to a sixteen-week refurbishment programme.
01
Survey & scope
We walk the site, log every asset and agree response windows before a single tool comes out.
02
Plan & programme
A phased, occupied-building programme with one named lead and a clear delivery timeline.
03
Deliver
Coordinated multi-trade teams work clean, quiet and out-of-hours to keep you operational.
04
Certify & sign off
Compliance certificates, condition reports and a full snag-free handover — documented.
Trusted by leading property managers & brands
Accreditations & Compliance
Certified, Insured & Compliant
Every job we deliver is backed by industry-leading accreditations. We meet the highest standards in safety, competence, and regulatory compliance — so you don't have to worry.
CHAS
Standard
Elite verification of health, safety, and operational competence across all trades.
CHAS
Advanced
Highest tier recognition covering SSIP, environmental, financial and equality standards.
Something needs sorting?
Talk to a real engineer, not a call centre.
Get a quote
Tell us what needs sorting.
Planned programme or emergency call-out — send the brief and a named lead will come back within one working day.
Call 24/7+44 7490 291465Email[email protected]
Office167-169 Great Portland Street, 5th Floor, London W1W 5PF
HoursMon–Fri 8–18 · Emergency 24/7