01 — Service

Planned & Reactive Maintenance

Our maintenance services are designed to keep your commercial property running smoothly, minimizing downtime and unexpected costs. We offer both scheduled preventative maintenance and rapid-response reactive support.

Planned & Reactive Maintenance

What's included

A complete, single-contractor scope.

24/7 Emergency Call-outs
Preventative Maintenance Schedules
Asset Tracking & Management
SLA-Driven Response Times
Dedicated Account Managers

Certified & compliant for planned & reactive maintenance

CHAS Accredited

How we work

The same method, every job.

01

Survey & scope

We walk the site, log every asset and agree response windows before a single tool comes out.

02

Plan & programme

A phased, occupied-building programme with one named lead and a clear delivery timeline.

03

Deliver

Coordinated multi-trade teams work clean, quiet and out-of-hours to keep you operational.

04

Certify & sign off

Compliance certificates, condition reports and a full snag-free handover — documented.

FAQ

Questions, answered.

Still not sure? Call our team 24/7 — a real engineer will talk you through it.

Our average response time across London is 45 minutes for priority incidents. SLA-backed response windows are agreed per contract, typically 2 hours for non-critical issues.

Yes. Our reactive team operates 24/7/365 including weekends and bank holidays, with no premium rate applied to ongoing contract clients.

Absolutely. We use a centralised asset register with planned maintenance schedules, compliance certificates, and historical work logs accessible to your facilities team.

Scheduled visits, statutory compliance checks (gas, electrical, fire safety), consumable replacements, asset condition reports, and a named account manager.

Something needs sorting?

Talk to a real engineer, not a call centre.

Get a quote

Tell us what needs sorting.

Planned programme or emergency call-out — send the brief and a named lead will come back within one working day.

Call 24/7+44 7490 291465Email[email protected]
Office167-169 Great Portland Street, 5th Floor, London W1W 5PF
HoursMon–Fri 8–18 · Emergency 24/7