CHAS
Accredited Contractor
Health & safety pre-qualification verified by the Contractors Health and Safety Assessment Scheme.
Truman
LOADING SEQUENCE · 0%
Multi-trade maintenance & refurbishment
Buildings kept in their prime.
Truman keeps commercial and high-occupancy buildings compliant, operational and looking their best — planned, reactive and refurbished by one accountable team.
- CHAS Accredited
- NICEIC Approved
- Gas Safe
- IRATA Certified
SCROLL
24/7 emergency response
SLA-backed call-outs, 365 days a year, with a 45-minute average for priority incidents.
Fully accredited
CHAS, NICEIC, Gas Safe and ISO 9001 — every trade certified and audit-ready.
One point of contact
A named account manager coordinates every trade, so nothing falls between disciplines.
Fixed-price quotes
Transparent, itemised pricing agreed up front — no surprises on the final invoice.
Trusted by leading property managers & brands
Why Truman
A single accountable partner for every trade your estate needs.
We directly employ vetted engineers across every discipline and wrap them in process — so commercial and high-occupancy buildings stay compliant, operational and in their prime.
- Directly employed, vetted multi-trade engineers — never unmanaged subcontractors
- Centralised asset register with planned maintenance schedules and compliance logs
- Phased, out-of-hours delivery that keeps occupied buildings fully operational
- Every job closes with certificates, condition reports and a full audit trail
- Dedicated account manager and a single, transparent line of accountability
What we do
Six trades, one accountable team.
Response standards
Agreed SLAs. Logged. Met.
Every contract is backed by clear response windows by priority — so your facilities team always knows exactly what to expect.
No.PriorityResponse windowTypical issues
01
Emergency
45 min avg · 2 hr SLA
Floods, power loss, security, gas — anything that stops the building.
02
Urgent
Same / next working day
Heating faults, leaks, lift snags, access and lock issues.
03
Routine
Within 5 working days
Planned repairs, redecoration, minor works and improvements.
Every visit is logged against your asset register and reported back monthly — proof we hit the window, every time.
By the numbers
A track record you can audit.
0+
Years on the tools
0min
Avg. priority response
0+
Buildings maintained
0%
Compliance pass rate
Selected work
Delivered around people, not around them being away.
How we work
A method that keeps the surprises out.
The same four-stage process runs every job — from a single reactive repair to a sixteen-week refurbishment programme.
01
Survey & scope
We walk the site, log every asset and agree response windows before a single tool comes out.
02
Plan & programme
A phased, occupied-building programme with one named lead and a clear delivery timeline.
03
Deliver
Coordinated multi-trade teams work clean, quiet and out-of-hours to keep you operational.
04
Certify & sign off
Compliance certificates, condition reports and a full snag-free handover — documented.
Accreditations & Compliance
Certified, Insured & Compliant
Every job we deliver is backed by industry-leading accreditations. We meet the highest standards in safety, competence, and regulatory compliance — so you don't have to worry.
CHAS
Standard
Elite verification of health, safety, and operational competence across all trades.
CHAS
Advanced
Highest tier recognition covering SSIP, environmental, financial and equality standards.
Something needs sorting?
Talk to a real engineer, not a call centre.
Get a quote
Tell us what needs sorting.
Planned programme or emergency call-out — send the brief and a named lead will come back within one working day.
Call 24/7+44 7490 291465Email[email protected]
Office167-169 Great Portland Street, 5th Floor, London W1W 5PF
HoursMon–Fri 8–18 · Emergency 24/7